A WARM WELCOME
New Client: What to Expect
Your appointment is more than just a service—it’s a chance to feel confident, cared for, and completely yourself. We’ll take the time to understand your goals, lifestyle, and hair history, then create a plan that leaves you looking and feeling your best.
You're in good hands!
Beautiful.
Confident.
Healthy.
You.
YOUR FIRST VISIT - STEP BY STEP
01
PREPARE
Bring inspiration photos if you have something specific in mind, and arrive with clean, dry hair unless your service notes say otherwise.
02
CONSULT
We’ll start with a thoughtful consultation to understand your goals, lifestyle, and hair history.
03
CREATE
Then we’ll map out a plan and get started. You’ll leave with a look you love and a simple routine to keep it looking fresh.
New Clients Booking Online
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Choose a "NEW CLIENT" service so we can allow extra time for your consultation.
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Booking color + cut? Pick the option with both listed (example: “NEW CLIENT Single Color/Long Cut”).
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For complex services not online, call us and we’ll help you book.
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Please review our Cancellation & Fee Policy and Child Safety Information before booking.
Credit Cards On File
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We require a credit card to be on file to secure your appointment.
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If you need to cancel or reschedule, no worries! Your credit card won't be charged as long as you meet our cancellation policy.
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Just a friendly reminder: If you don't meet our 24-hour cancellation policy, the card on file will be charged accordingly.
Deposit Refunds
(Appointments Booked Online Prior To 4-6-26)
We want to make this as smooth as possible, so if you need a refund due to a cancellation or modification, just give us a call or send us an email. Our software, unfortunately, doesn't automatically refund deposits when an appointment is canceled. We truly appreciate your understanding!